Effective Date: June 5, 2025

Grit N Grace Creations ("we," "us," or "our") operates the website gritngracecreations.com (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase from us. By using our Website, you agree to the terms of this Privacy Policy.

We collect information that you provide directly to us and information that is automatically collected when you use our Website.

When you place an order, create an account, contact us, or subscribe to our newsletter, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details or other payment method information (processed securely through our third-party payment processor).
• Order Information: Details about the products you purchase, including customization requests and shipping preferences.
• Account Information: Username, password, and purchase history if you create an account.
• Communications: Information you provide when you contact us via email, phone, or through our contact form.

When you visit our Website, we may automatically collect certain information through cookies, web beacons, and similar technologies, including:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Information: Pages visited, time spent on the Website, products viewed, and referring URLs.
• Location Information: General location data based on your IP address (not precise geolocation).

We may receive information about you from third-party service providers, such as our payment processors, shipping partners, or analytics providers, to facilitate transactions and improve our services.

We use your information to operate our business, provide our products, and improve your experience. Specifically, we may use your information to:

• Process and fulfill your orders, including shipping and handling returns or refunds.
• Communicate with you about your orders, account, or customer service inquiries.
• Send you marketing emails or newsletters (if you opt in), including promotions and product updates.
• Personalize your experience on our Website by recommending products or displaying tailored content.
• Analyze Website usage to improve our services, products, and user experience.
• Prevent fraud, ensure the security of our Website, and comply with legal obligations.

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us with payment processing, shipping, email marketing, website hosting, and analytics. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or government requests.
• Business Transfers: If we sell or transfer our business (or a portion of it), your information may be transferred as part of the transaction, subject to confidentiality agreements.
• Protection of Rights: We may share information to protect our rights, property, or safety, or that of our customers or others, including to prevent fraud or address security issues.

We use cookies and similar technologies to enhance your experience, analyze Website performance, and deliver personalized content. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings, but this may affect the functionality of our Website.

• Essential Cookies: Necessary for the Website to function, such as maintaining your shopping cart or session.
• Analytics Cookies: Help us understand how visitors interact with our Website, such as which pages are most popular.
• Marketing Cookies: Used to deliver relevant advertisements or track the effectiveness of marketing campaigns.

You have certain rights and choices regarding your personal information, including:

You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the email or contacting us at support@gritngracecreations.com.

If you have an account, you can update your personal information by logging in and editing your profile. You may also contact us to request access to, correction of, or deletion of your personal information, subject to legal requirements.

Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to:

• Confirm whether we process your personal data and access such data.
• Correct inaccuracies in your personal data.
• Delete your personal data.
• Obtain a copy of your personal data in a portable format.
• Opt out of the processing of your personal data for targeted advertising, sales, or profiling with significant legal or similar effects.
  To exercise these rights, please contact us at support@gritngracecreations.com. We will respond to your request within 45 days, subject to verification of your identity.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. For example, we use secure socket layer (SSL) technology to encrypt sensitive information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to process your orders, maintain your account, or comply with legal obligations. When your information is no longer needed, we securely delete or anonymize it.

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will promptly delete it. Please contact us if you believe we have inadvertently collected information from a child under 13.

Our Website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website with a revised "Effective Date." Your continued use of the Website after such changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Grit N Grace Creations
New Braunfels, TX
Email: support@gritngracecreations.com
Phone: 512-298-3001  

We will respond to your inquiries as soon as reasonably possible.

Note: This Privacy Policy applies only to information collected through gritngracecreations.com. For information about our offline practices, please contact us directly.